Velour Face Mask
We offer shipping worldwide.
To ensure that your package is properly delivered and you receive your shipment within the time frame advertised, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for incorrect shipping information.
Each piece of clothing in our store is handmade to order. Please allow 7 to 25 days (with the exception of weekends and holidays) for your order to be made. In peak periods, please allow up to 9 business days to dispatch your order. If you need your item sooner please let us know and we will try to make it faster.
DPD Home/Pickup Point Delivery time is usually 1 day from the date that your item is shipped out, not necessarily from the date that the order was placed. Depending on your location, delivery time will vary.Worldwide Shipping can take up to 2 weeks. Express Shipping worldwide normaly takes 1-5days.
REFUNDS & EXCHANGES
If the item does not fit you perfectly, you have ordered wrong size or you have decided to return or exchange for any reason we are ready to accept your return that is reported to us within 14 days from the delivery date. Please email at firstname.lastname@example.org
Unfortunately we will not be able to accept the returned/exchanged items that are dirty, soiled, have been washed or worn. All items have to be returned in their original packaging and have original label on them. Custom and personalized items cannot be returned, exchanged.
Please note, that all return/exchange shipment costs are not refunded and will be at the buyer’s expense. Original shipping costs are non-refundable.